FAQS

FAQS2025-04-27T16:38:10+08:00

FAQ

FREQUENTLY ASKED QUESTIONS

What is your prices?2025-05-06T11:21:05+08:00

Our price varies depending on the product model, number of orders and personalization requirements. Please contact us with your specific needs for a specific quotation.

Do you have a minimum number of commands?2025-05-06T11:22:10+08:00

Yes, our MOQ usually varies from 50 to 1000 units depending on the product. However, the testing orders are also welcome for new customers.

What is the average time?2025-05-06T11:22:57+08:00

For standard models, delivery time is usually 3 to 7 working days. For OEM or large quantities, this can take 10 to 20 working days, depending on the production schedule.

Can you provide related documents?2025-05-06T11:24:05+08:00

We can provide original certificates, MSDS, CE, RoHS, and other compliance documents if necessary.

What kind of payment method do you accept?2025-05-06T11:24:45+08:00

We accept T/T (bank transfer), PayPal, and Alibaba Trade Insurance. For large orders, L/C in the vision can also negotiate.

What is the product warranty?2025-05-06T11:25:24+08:00

We provide a warranty of 3 to 6 months for most of our products, including manufacturing errors. Damage caused by improper use or unspecified storage.

Do you guarantee the safe product supply?2025-05-06T11:26:20+08:00

All products are carefully packed in protective materials to avoid damage during transportation. We also cooperate with reliable logistics partners.

How about the shipping cost?2025-05-06T11:26:53+08:00

Shipping costs depend on the delivery location, shipping method, and order volume. We can provide a detailed quotation once we know your shipping address.

Can I request the samples before ordering loose?2025-05-06T11:27:15+08:00

Completely. We offer models with reasonable costs, and sampling fees can be deducted from your loose order.

Do you provide OEM or ODM services?2025-05-06T11:27:39+08:00

We have a rich experience in OEM and ODM projects, including logo printing, packaging personalization, and flavor development.

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